At Nhà Estate we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, analyse, record, organize, structure, store, modify, retrieve, consult, use, disclose, align or combine, restrict, erase or destroy your personal data when you visit our website, submit an enquiry, or interact with our services. This Privacy Policy also instructs you how to exercise your rights relating to your personal data.

Nhà Estate undertakes in particular to respect the following principles:

• Your personal data are processed lawfully, fairly, and transparently, in accordance with the applicable laws;
• Your personal Data are collected with your voluntary consent for specific, clear, and lawful purposes and will not be processed beyond the purposes stated in this Policy, relevant service policies, and legal regulations;
• Your personal data are collected for specific, explicit and legitimate purposes and are not further processed in way incompatible with these purposes, in accordance with the applicable laws;
• Your personal data are stored in an appropriate, relevant manner and only to the extent necessary for processing purposes in accordance with the applicable laws;
• Your personal data are accurate, having regard to the purposes for which they are processed, are erased or rectified without delay, in accordance with the applicable laws;
• In accordance with the applicable laws, Nhà Estate implements appropriate technical and organizational measures to ensures appropriate security of the personal data, including protection against violations of personal data protection regulations and against accidental loss, destruction or damage.

Furthermore, Nhà Estate contractually imposes the same level of personal data protection on its subcontractors (service providers, suppliers, etc.).

Nhà Estate undertakes to comply with all other principles required under the applicable regulations on the protection of personal data, and more specifically concerning the rights conferred on data subjects and the obligations relating to cross-border transfers of personal data.

1. Information We Collect

We may collect, process and use personal information that you voluntarily provide to us. The type of personal information we collect depends on the type of interaction with you. It typically includes:

• Name;
• Contact details (including email address and mobile number);

• When you interact with applications created by us, we may collect information about basic technical information such as your IP address, browser type, device information, pages visited, and website usage data to help us improve website performance and user experience. The information may be used to provide you with location-based services such as search results and marketing content.

You may decline to share your Personal Information with us, or disable location services on your mobile device at any time.

2. How We Use Your Information

Your information may be used for the following purposes:

• To respond to your enquiries or requests;
• To provide information about our products, services, projects, or offerings;
• To arrange appointments, consultations, or follow-up communications;
• To improve our website, customer experience, and marketing activities;
• To comply with legal, regulatory, or administrative requirements.

We will only collect, process, use, share and store your personal information for legitimate business purposes and in accordance with applicable privacy laws.

We provide appropriate protections for such sharing as required by applicable law to prohibit third parties from using your Personal Information for their own purposes, and to address the security and confidentiality of your Personal Information. Except as disclosed in this Privacy Policy or as required or permitted by applicable law, we will not disclose your Personal Information to third parties without your consent.

3. Sharing of Information

We share your personal information with:

• Other entities within the Group to provide you with, improve, and personalise our products and services; to manage our business; develop a single customer view; for profiling and analytics;
• Trusted partners who help us manage our business and deliver our products and services such as website hosting, customer relationship management, marketing support, or enquiry handling. These parties are required to handle your information securely and only for the purposes agreed with us;
• Third party advertising and social media platforms to provide more personalised advertising promoting our products and services in accordance with your preferences;
• Potential or actual third party assignee, transferee or acquirer of our business or assets, and/or one or more members of Nhà Estate;
• Governments agencies and law enforcement and others as permitted or required by law.

Such transfer or assignment of rights will not affect your ability to exercise any of your rights regarding your Personal Information. At all times, we will ensure that you shall continue to have the ability to exercise all rights over your Personal Information (as provided under applicable data protection laws). We will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and fully managed to protect your privacy rights and interests.

4. Cookies and Website Tracking

A “cookie” is a small computer file which is downloaded to your device when you visit our Website. It collects information as to how you navigate our websites and the internet, and helps us improve better website services to you and tailor certain content, enhance your browsing experience. If you continue to browse our Website without changing your web browsers or device settings that control cookies, you agree to receive cookies when you use the services on our Website.

You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly without cookies.

5. Data Protection and Security

We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to protect the personal information that you share with us from unauthorised access, loss, misuse, alteration, or disclosure, and safeguard the privacy of such information. For example, the measures we take include:

• Placing confidentiality requirements on our staff members and service providers;
• Destroying or permanently anonymising personal information if it is no longer needed for the purposes for which it was collected;
• Maintain proper record of access and transfer of Personal Information;
• Following security procedures in the storage and disclosure of your personal information to prevent unauthorised access to it; and
• Maintain proper record of access and transfer of Personal Information.

While we aim to protect your information, no online transmission or storage system is completely secure. By using our website, you acknowledge this inherent risk.

6. Period for Data Retention

We retain your personal information on our internal system only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or until the information proivided are required to be deleted by you, unless a longer retention period is required by law or for legitimate business purposes.

7. Your Rights to the personal data collected

Depending on applicable laws, you, as the personal data subjects, have the following rights:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information in the event that your personal data are no longer necessary to the initial purposes for which they were processed as well as situations where these data were processed unlawfully;
• Withdraw consent for certain types of communication;
• You have the right to recover some of your data for your own use or to transmit them to another company/enterprise in the conditions in accordance;
• Object to or restrict certain uses of your information for prospecting and direct marketing purposes.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Nhà Estate does not operate, control or endorse in any respect such External Sites or their content, and our Privacy Policy does not apply to your use of a third party site. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies carefully before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to keep it up to date with legal requirements and reflect changes in our practices, or website operations. The updated version will be posted on this page and the privacy sections of any relevant Platforms with the latest revision date. Please regularly check this webpage and the privacy sections of any relevant Platforms for the latest version of our Privacy Policy. If at any point we decide to make fundamental changes to our Privacy Policy, we will seek to inform you by notice on our website or on the relevant section of any other Platform or email.

10. Contact Us

For any questions about this Privacy Policy or how your personal information is handled, please contact us at:

 Email: info@nha-estate.com

 Phone: (+84) 896 33 79 68